APEX ORIN NX II Maintenance#

Safety and Usage Precautions#

Read this manual before using the product. Unauthorized or incorrect operations may cause faults or accidents. The manufacturer is not responsible for problems caused by incorrect operation.

  • Avoid hot-plugging device interfaces.

  • To shut down correctly, first shut down Ubuntu, then disconnect power. Due to the characteristics of Ubuntu, forcibly disconnecting power before startup completes on an NVIDIA development board has a 0.03% probability of causing an error that prevents startup. MIIVII devices use Ubuntu and can have the same issue.

  • Use the cables specified in this manual.

  • Avoid operating the device in strong magnetic fields.

  • Back up data before long-term storage or transportation.

  • Use the original packaging for transportation where possible.

  • Warning: This is a Class A product. In a residential environment, it may cause radio interference, in which case the user may need to take appropriate measures.

  • If using a power adapter, select a CCC-certified adapter that meets the applicable requirements.

Routine Cleaning and Maintenance#

  • Clean the enclosure with a dry, antistatic cloth.

  • Avoid solvent-based cleaners.

  • Remove accumulated dust around the device. Keep ventilation openings clear and ensure the fan is unobstructed.

Dust and Water Protection#

  • The device has been treated for dust and water protection. If additional protection is required, purchase the corresponding expansion module.

  • Inspect connectors regularly for damage to maintain the specified protection level.

Storage#

  • For long-term storage, keep the device at −40°C to 80°C and 10%–90% humidity.

Troubleshooting#

  • Check that all connections are correct and secure.

  • Operate the device within its specified temperature range.

  • If the device does not start normally, try using the Recovery button to perform a hardware reset.

Upgrades and Expansion#

  • Use the Mini PCIe and M.2 interfaces for hardware expansion as required.

  • Keep the system firmware and software up to date for optimal performance and security.

Service and Support#

Technical Support#

If you encounter a problem or suspect a product defect, email helpdesk@miivii.com for assistance. You can also visit the MIIVII technical forum http://forum.miivii.com and search the knowledge base for solutions to common issues.

Warranty#

Warranty period: One year from the date of purchase. Warranty terms: During the warranty period, faults not caused by misuse are covered by free warranty service. Contact helpdesk@miivii.com for warranty assistance.