Apex Dual Orin Maintance#

Notice#

Please read manual carefully before install, operate, or transport MiiVii device.

  • Ensure that the correct power range is being used before powering the device.

  • Avoid hot plugging.

  • To properly turn off the power, please shut down the Ubuntu system first, and then cut off the power. Due to the particularity of the Ubuntu system, on the Nvidia developer kit, if the power is turned off when the startup is not completed, there will be a 0.03% probability of abnormality, which will cause the device to fail to start. Due to the use of the Ubuntu system, the same problem also exists on the Miivii device.

  • Do not use cables or connectors other than described in this manual.

  • Do not use MiiVii device near strong magnetic fields.

  • Backup your data before transportation or MiiVii device is idle.

  • Recommend to transport MiiVii device in its original packaging.

Cleaning#

  • Use a dry, non-static cloth to clean the exterior of the device.

  • Avoid using any cleaners that contain solvents.

  • Check for dust around the device, make sure the cooling vents are clear and the fans are not blocked.

Dust and water resistant#

  • If you need to enhance protection, please purchase the corresponding expansion module.

  • Regularly check the connectors of the interface to ensure they are intact to maintain the protection level.

Storage#

  • If long-term storage is required, please ensure it is stored in an environment between -40°C and 80°C, and ensure the humidity is between 10%-90%.

Troubleshooting#

  • Make sure all connections are correct and secure.

  • Operate equipment within temperature range.

  • If it doesn’t boot properly, you can try a hardware reset using the device recovery button.

Upgrades and expansions#

  • Users can use MINI PCIE and M.2 interfaces for hardware expansion.

  • Keep system firmware and software up to date to ensure optimal performance and security.

Service and Support#

Support#

MiiVii is glad to help you with any questions you may have about our product, or about the use of the technology for your application. The fastest way is sending us an email: helpdesk@miivii.com. Or you could visit our developer forum: http://forum.miivii.com for solutions.

Warranties#

Warranty period: One year from the date of delivery.

Warranty content: MiiVii warrants the product manufactured by us to be free from defects in material and workmanship during warranty period. Please contact helpdesk@miivii.com for return material authorization (RMA) prior to returning any items for repair or exchange. The product must be returned in its original packaging to prevent damage during shipping. Before returning any product for repair, it is recommended to back up your data and delete any confidential or personal data.