APEX AD10 SSD Usage#

SSD Installation and Replacement:#

Precautions and protection requirements for SSD disassembly and assembly:#

** **

ESD Protection

Before disassembling and installing the SSD, you must wear an anti - static wrist strap to ensure good grounding with the ground.

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It is recommended to operate on an anti-static workbench or in an environment with an anti-static mat laid.

It is strictly prohibited to operate the equipment directly in a high-static environment such as carpets, felt, or fabric sofas.

If an anti-static wrist strap is not available on-site, it is recommended to use anti-static gloves (made of conductive fiber material) and ensure that the working environment has effective grounding measures.

Ordinary latex, rubber or cotton gloves cannot replace electrostatic protection!

Power-off operation

Before operation, be sure to turn off the device power and unplug all external power supply cables.

It is strictly prohibited to insert or remove the SSD when the device is powered on to avoid hardware damage or data loss.

  • Interface protection

    • When installing or removing, align with the direction of the M.2 slot to avoid forced pulling or insertion.

    • Before fixing the screws, confirm that the SSD is inserted properly to avoid loose or skewed connection resulting in poor contact.

    • The removed SSD should be stored in an anti-static bag to avoid touching the gold fingers.

  • Screw installation specifications

    • Use a screwdriver of the appropriate type during installation.

    • The SSD fixing screws should be tightened, but avoid excessive force to prevent thread damage.

  • Temperature reminder

    • Disassemble and install the SSD after the device has cooled down to room temperature to prevent burns from high temperatures or damage caused by thermal expansion and contraction of components.

    • A thermal pad needs to be installed for heat dissipation.

SSD Installation#

Remove the bottom panel:#

Installation Steps:#

1.Install the SSD on the holder shown in the picture with 1 M3*6 Phillips with adhesive screws

2.Apply a thermal pad on the SSD, thickness: 1.0mm

Reference Photos：#

Required accessories:#

  • SSDx1

  • M3*6 Phillips screws with adhesive x1

  • 2.5mm thermal pad x1

Notes：#

  • SSD  requires thermal pads for heat dissipation

SSD problem troubleshooting#

Phenomenon 1: The SSD cannot be automatically mounted after the device is started.#

Solution:#

1、Check the physical connection：

1）Confirm that the SSD is fully inserted into the device’s M.2 slot or external interface (such as USB/SATA).。

2）Tip: If it is an external SSD, check whether the interface is oxidized or loose.。

2、Verify the basic functions of SSD

1）Remove the SSD, install it in a hard drive enclosure, and then connect it to other devices (such as a computer).：

2）Other devices can recognize → Reformat to ext4 file system (back up data before operation)；

3）If other devices cannot recognize it → The SSD hardware is damaged and needs to be replaced.

3、Check the system identification status

1）Open the terminal and enter the command to check if the SSD is recognized:

 #Display all storage devices
lsblk

2）The SSD is not displayed → It may be due to an unloaded driver or a hardware failure;

3）The SSD is displayed but not mounted → Proceed to the next troubleshooting step.

4、Check partitions and file systems

1）Enter the command to view partition information：

# Display disk partitions 
sudo fdisk -l

2）If there is an abnormality in the partition table or an error in the file system type (such as NTFS), reformatting is required:

# Replace with the actual partition name（如sda1） 
sudo mkfs -t ext4 /dev/sdXn

5、Try to mount manually

1）Create a mount directory and mount it manually:

sudo mkdir /mnt/ssd  
sudo mount /dev/sdXn /mnt/ssd

2）Mounting successful → The automatic mount configuration needs to be fixed (check the /etc/fstab file);

3）Mounting failed → Collect logs and submit for analysis (see “Technical Support Guidelines”).

Phenomenon 2: The SSD is mounted but cannot be read or written.#

Solution:#

1、Check mount point permissions

1）Enter commands to view the permissions of the mounted directory：

# Check permissions and owners 
ls -ld /mnt/ssd 

2）If the permissions are insufficient, modify them to read - write permissions:

 # Open read and write permissions 
sudo chmod 755 /mnt/ssd   
 # Adjust the owner
sudo chown 用户名:用户组 /mnt/ssd

2、Verify the file system type

1）Enter the command to confirm the file system type:

# View the type (such as ext4, NTFS) 
sudo blkid /dev/sdXn

2）If the type is incompatible (such as NTFS), you need to back up the data and then reformat it to ext4.

3、Check the health status of the file system

1）Run the repair command after unmounting the partition:

sudo umount /dev/sdXn  
 # Automatically repair errors   
sudo fsck -y /dev/sdXn

2）Repair failed → There may be physical bad blocks on the SSD. It is recommended to replace it.

4、Test reading and writing ability

1）Create a test file to verify the functionality:

# Write to the test file echo "test" > /mnt/ssd/test.txt   
# Read the test file  
cat /mnt/ssd/test.txt

2）Write/Read failure → Check the SSD lifespan (using the smartctl tool) or replace the hard drive.

Technical Support Guidelines#

  1. Requirements for Submitting Information:

1）SSD model and interface type (such as M.2 NVMe/SATA);

2）Screenshots of terminal command outputs (such as the results of lsblk and fsck);

3）Log file ( bygenerated the following command):

curl -sSL https://doc.miivii.com/scripts/run_miivii_diagnostic.sh | bash -s ssd